Returns & Exchanges

At Cartice, we want you to love your fashion finds, which is why we offer hassle-free returns on all unworn items within 30 days of delivery. Simply ensure all original tags are attached and the garments are in their original condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn items with original tags in their original packaging or a secure box to prevent damage during transit.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.

• 4.
  Drop Off and Track

  Leave your package at any authorized courier drop-off point and keep your tracking receipt until your refund is processed.